This Privacy Policy explains how Halifax Consulting ("Halifax," "we," "us," or "our") collects, uses, discloses, and protects personal information when individuals interact with our websites, mobile and web applications (including the Halifax Sales Academy), digital training platforms, events, communications, and related services (collectively, the "Services").

Halifax Consulting has been a leading name in sales performance consulting and training since 2003, delivering strategic consulting, cutting-edge digital training, and long-term performance support globally. Our online Sales Academy offers 150+ modules in 15 languages, enhanced by AI-powered coaching and sales enablement tools, and we partner with academic institutions such as NEOMA Business School to co-develop top-ranked programs.

1. Information We Collect

1.1 Information You Provide

• Contact and account details: Name, email, phone, company, job title, and language preferences.
• Training data: Course enrollments, progress, quiz results, certifications, and feedback provided through the Sales Academy or other platforms.
• Event registrations: Registration details for webinars, conferences, and in-person workshops.
• Communications: Messages sent via forms, email, phone, or chat.
• Payment information: Billing details processed through secure third-party payment processors.

1.2 Information Collected Automatically

• Device and browser data: IP address, device type, OS, browser type.
• Usage data: Pages visited, time on site, clickstream data, referral sources.
• Cookies and tracking: Session cookies, analytics cookies, and marketing cookies (see Cookie section).

1.3 Information from Third Parties

We may receive information from business partners, social media platforms, data aggregators, and public sources to supplement our records.

2. How We Use Your Information

• Deliver, personalize, and improve our training programs and Services.
• Process registrations, enrollments, and payments.
• Communicate about programs, events, and relevant content.
• Analyze usage patterns to improve platform performance.
• Comply with legal obligations and enforce our terms.
• Protect against fraud and unauthorized access.

3. Legal Bases for Processing (GDPR)

• Contract performance: Processing necessary to deliver services you requested.
• Legitimate interests: Business analytics, security, and improving our offerings.
• Consent: Marketing communications and non-essential cookies.
• Legal obligations: Tax, accounting, and regulatory compliance.

4. Data Sharing and Disclosure

We do not sell personal information. We may share data with:

• Service providers: Hosting, analytics, payment processing, and CRM platforms.
• Corporate clients: Training progress and completion data for employer-sponsored programs.
• Academic partners: Data necessary for co-developed programs (e.g., NEOMA Business School).
• Legal authorities: When required by law or to protect our rights.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, typically for the duration of the business relationship plus applicable statutory retention periods. Training records may be retained longer to support certification verification.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at asia@halifax-consulting.com.

7. Cookies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. Essential cookies are required for site functionality; analytics and marketing cookies are optional.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including France (our HQ) and Singapore. We implement appropriate safeguards such as Standard Contractual Clauses to protect your data during transfers.

9. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

10. Contact Us

For privacy-related inquiries:

Halifax Consulting Asia

541 Orchard Road, #09-01 Liat Towers, Singapore 238881

Email: asia@halifax-consulting.com

This policy may be updated periodically. The latest version will always be available on this page.