Club Med ESAP AI Pilot Training Success | Halifax Consulting Asia
Club Med
Challenges
According to a 2025 MIT study, 95% of Gen AI pilots in enterprises fail to deliver measurable business impact or ROI. In alignment with its pioneer spirit and in order to be part of the 5% successful pilots, Club Med decided to choose the innovative AI approach of Halifax to launch its inaugural Club Med ESAP AI Pilot training program in Malaysia.
hours instead of 3 days for certain tasks
months learning journey
participants from all departments
AI adoption daily vs the initial 47%
The Halifax Consulting Solution
A comprehensive preparation phase followed by a mix of group training sessions and one-on-one coaching over seven months. Consistent follow-up ensured lasting progress, with daily AI adoption reaching 69% and a significant improvement in task efficiency. More than 40 participants from all departments developed practical skills, including prompting techniques, creating AI agents, preparing press reviews, crafting presentations, drafting emails, and managing daily tasks.
Keys to success
•Building solid foundations from the start for a responsible, collaborative, sustainable and safe AI culture
•A constant involvement of the top management and internal “AI Angels: all along the journey
•A focus on practical applications with real life use cases related to daily tasks